Great Quotations, 1/23/2012
By Bob Lewis | January 23, 2012
Topics: ManagementSpeak | No Comments »
“Plastered with slogans but lacking in genuine belief.” — Vaclav Havel, about Czechoslovakia under communist rule, via Michael Gerson.
Valueless values
By Bob Lewis | January 23, 2012
Topics: Business Ethics, Industry Commentary, Leadership | 2 Comments »
Serious about establishing a values-driven organization? It takes more than a Mom-and-apple-pie values statement and “holding employees accountable.” A lot more.
ManagementSpeak, 1/16/2012
By Bob Lewis | January 16, 2012
Topics: ManagementSpeak | No Comments »
ManagementSpeak: You will take the lead on this initiative.
Translation: You will do the bulk of the work but I will give the orders.
This week’s contributor did the bulk of the work. I, of course, am taking the credit.
Analyzing the process/practice survey results (which is a practice, not a process)
By Bob Lewis | January 16, 2012
Topics: Industry Commentary, Organizational Design, Organizational Effectiveness, Process Management and Improvement | 3 Comments »
Do practices matter? The evidence says they do. But unlike business processes, business thinkers have ignored them, so we have no methodologies for their design and management.
Great Quotation, 1/9/2012
By Bob Lewis | January 10, 2012
Topics: ManagementSpeak | No Comments »
“When we ask advice, we are usually looking for an accomplice.” – Marquis de la Grange
Think fast! Even better, don’t.
By Bob Lewis | January 10, 2012
Topics: Industry Commentary, Leadership | 3 Comments »
Want to know why you shouldn’t “trust your gut?” It’s because your gut isn’t at all trustworthy. Want proof? Read Daniel Kahneman’s Thinking, Fast and Slow.
ManagementSpeak, 1/2/2012
By Bob Lewis | January 2, 2012
Topics: ManagementSpeak | 1 Comment »
ManagementSpeak: While in principle I agree with you …
Translation: Let’s do it my way anyway.
Earl Nolan joins the KJR Club by proving himself a principled observer of the management lexicon.
Assault on reason? Try assault and battery.
By Bob Lewis | January 2, 2012
Topics: Business Ethics, Industry Commentary, Leadership, Office Politics, Organizational Effectiveness | 13 Comments »
Your business has never needed a culture of honest inquiry more. Establishing one has never been harder.
Great Quotation, 12/19/2011
By Bob Lewis | December 19, 2011
Topics: ManagementSpeak | Comments Off
“People say ‘I’m taking it one day at a time.’ You know what? So is everybody. That’s how time works.” – Comedian Hannibal Buress
A holiday card to the industry, 2011
By Bob Lewis | December 19, 2011
Topics: Industry Commentary | 2 Comments »
No matter what holidays you celebrate … Christmas, Chanukah, Kwanzaa, or, if you’re a member of the Geek Club, Newton’s Birthday and the perihelion … it’s a good time to reflect about what really matters.
Enjoy the season.

Bob Lewis is president of