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Great Quotation, 4/13/2014

Monday, April 14th, 2014

“We have a ‘strategic’ plan. It’s called doing things.” – Herb Kelleher, co-founder and former CEO, Southwest Airlines

ManagementSpeak, 4/7/2014

Monday, April 7th, 2014

ManagementSpeak: We value our customers. Translation: We value our customers, but only as much as the value they bring to the boss’s wallet. And we all value long-time subscriber Sam Jackendoff’s acute semantic sensibilities.

ManagementSpeak, 3/31/2014

Monday, March 31st, 2014

ManagementSpeak: We are going to have to tweak those numbers. Translation: “Fake” and “lie” are such ugly words. Tom Reid, This week’s MS contributor, did no tweaking in his translation.

ManagementSpeak, 3/24/2014

Monday, March 24th, 2014

ManagementSpeak: We can discuss this in more detail at another time. Translation: But no matter how long we discuss it or what evidence you have, I’ll never change my position. And no matter how long we discuss it, I won’t change my position on the quality of Joseph Muscarella’s contribution to the ManagementSpeak archives.

ManagementSpeak, 3/17/2014

Monday, March 17th, 2014

ManagementSpeak: We don’t have formal projects around here. Translation: If we set milestones we’d have to meet them. The mysterious correspondent known only as L.T. knows projects.

ManagementSpeak, 3/10/2014

Monday, March 10th, 2014

ManagementSpeak: We practice Agile methodologies in all of our business practices. Translation: We practice haphazard methodologies in all of our business practices — we wait until the last minute, get the staff working on projects they have no skills for, and wonder why the results are the same as last time. Thanks to today’s contributor, [...]

ManagementSpeak, 3/1/2014

Tuesday, March 4th, 2014

ManagementSpeak: I don’t look at things as problems – I see them as opportunities! Translation: You are about to have a fresh flaming sack of opportunity tossed on your doorstep. Mark R. Everhart joins the KJR Club for this non-flammable translation of a well-worn cliché.

ManagementSpeak, 2/24/2014

Monday, February 24th, 2014

ManagementSpeak: More information on exactly what is needed and who needs to be involved will be sent out in the next few days. Translation: We know we need to do something, but we don’t know what it is, how to do it, or who should be involved. Thanks for giving up your weekend. And thanks [...]

ManagementSpeak, 1/17/2014

Tuesday, February 18th, 2014

ManagementSpeak: Manage Translation: Control. Don’t let employees breathe unless you’ve developed formal oxygen-consumption/CO2-exhalation metrics. And thanks to this week’s contributor for helping me management ManagementSpeak.

Great Quotation, 1/10/2014

Tuesday, February 11th, 2014

“This is the sort of English up with which I will not put.” – Sir Winston Churchill, in response to a bad job of copy editing, unless it was someone else … and my apologies to Sir Winston for failing to attribute the quote last week.

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my photoBob Lewis is a senior management consultant with Dell Services. He has published these columns once a week in one form or another since 1996.

Disclaimer: All opinions, statements, representations, allegations, images (if published) and anything else that appears here is the sole responsibility of the author. Dell has and had nothing to do with it, other than saying it's okay to continue publishing KJR.

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