Industry Commentary

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A holiday card to the industry, 2016

Monday, December 19th, 2016

Have a Happy Chanukwansamas! Or, if that doesn’t work for you, enjoy whatever holidays you like to celebrate instead.

Where post-factualism began

Monday, December 12th, 2016

Post-factualism didn’t begin with Internet trolls. It began with works of fiction.

SharePoint: The exalted state of good enough?

Monday, November 28th, 2016

Need an affordable EUC tool? Take a second look at the least-loved piece of software around: SharePoint.

The fall and rise of end-user computing

Monday, November 21st, 2016

What happened to end-user computing? It used to be a big hairy deal. Now it should be a big hairy deal but isn’t.

Email in the news

Monday, November 14th, 2016

Yes, that email, and chances are your organization has a similar problem or two.

Election Eve self-indulgence

Monday, November 7th, 2016

Post World Series and pre-election ramblings.

A Baker Street irregularity

Monday, October 24th, 2016

Think we’re living in a post-factual society? Sherlock would have something to say about that.

A hard column to write

Monday, October 3rd, 2016

Bye, Dad. I’m going to miss you.

Maintain to order

Monday, September 26th, 2016

Build to order isn’t always enough: When standardization crashes into individualized customer requirements, which one wins?

Before you worry about Digital

Monday, September 19th, 2016

CRM isn’t Digital, but you can’t do Digital without it.

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my photoBob Lewis is a senior management consultant with Dell Services. He has published these columns once a week in one form or another since 1996.

Disclaimer: All opinions, statements, representations, allegations, images (if published) and anything else that appears here is the sole responsibility of the author. Dell has and had nothing to do with it, other than saying it's okay to continue publishing KJR.

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