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	<title>IS Survivor Publishing</title>
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	<description>Practical ideas for IT leaders</description>
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		<title>ManagementSpeak, 8/30/2010</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3710</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3710#comments</comments>
		<pubDate>Mon, 30 Aug 2010 21:32:47 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[ManagementSpeak]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3710</guid>
		<description><![CDATA[ManagementSpeak: We are doing well &#8212; in fact better than planned &#8212; but we are still vulnerable to external factors.
Translation: If it all goes base-over-apex, it&#8217;s not my fault.
The phrase comes from Ralph Norris, when he was CEO of Air New Zealand. The translator preferred anonymity.
]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3710</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The more things change &#8230;</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3708</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3708#comments</comments>
		<pubDate>Mon, 30 Aug 2010 21:32:00 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[Industry Commentary]]></category>
		<category><![CDATA[Metrics]]></category>
		<category><![CDATA[Organizational Effectiveness]]></category>
		<category><![CDATA[Strategy and Tactics]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3708</guid>
		<description><![CDATA[Imagine a map. Imagine yourself folding the map.
Now imagine an economist who, seeing the crease, complains about the canyon you just dug in the middle of someone&#8217;s corn field.
The actual headline read &#8220;Shocking New Accounting Rules.&#8221; Published in The Economist (8/19/2010), which really should know better, it explains that IASB (the International Accounting Standards Board) [...]]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3708</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>ManagementSpeak 8/23/2010</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3705</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3705#comments</comments>
		<pubDate>Mon, 23 Aug 2010 22:19:59 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[ManagementSpeak]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3705</guid>
		<description><![CDATA[ManagementSpeak: So-and-so has left the company to pursue other interests.
Translation: We finally fired his worthless behind.
KJR Club member Dave Farris&#8217; interests include interpretation of management phraseology.
]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3705</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Departure tales</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3703</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3703#comments</comments>
		<pubDate>Mon, 23 Aug 2010 22:19:05 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[Business Ethics]]></category>
		<category><![CDATA[Career Management]]></category>
		<category><![CDATA[Industry Commentary]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Organizational Effectiveness]]></category>
		<category><![CDATA[Policies and Procedures]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3703</guid>
		<description><![CDATA[This is a tale of three departures and their lessons for IT leaders.
Departure #1 is Steven Slater. In case you&#8217;ve been living in a cave, Slater, a JetBlue flight attendant, experienced an intense customer relationship opportunity with a passenger who retrieved her luggage before the plane reached the gate.
That&#8217;s when Slater achieved greatness: Instead of [...]]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3703</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>ManagementSpeak, 8/16/2010</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3697</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3697#comments</comments>
		<pubDate>Tue, 17 Aug 2010 02:44:30 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[ManagementSpeak]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3697</guid>
		<description><![CDATA[ManagementSpeak: We&#8217;re making these changes so our program is more competitive.
Translation: Our program is far superior to those of our competitors, which means we&#8217;re spending too much. We need to lower our standards.
KJR Club member Dave Liesse&#8217;s linguistic standards are, however, impeccable.
]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3697</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Measure? If you can&#8217;t predict you can&#8217;t manage</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3695</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3695#comments</comments>
		<pubDate>Tue, 17 Aug 2010 02:43:20 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[Industry Commentary]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Metrics]]></category>
		<category><![CDATA[Organizational Effectiveness]]></category>
		<category><![CDATA[Process Management and Improvement]]></category>
		<category><![CDATA[Strategy and Tactics]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3695</guid>
		<description><![CDATA[Imagine Pacioli took a different tack.
You remember Pacioli. Italian guy. A friar. Invented modern accounting five centuries ago, give or take a few years. Ring a bell?
We still keep the books the Pacioli way. It&#8217;s why, when you buy a computer, you credit cash and debit tangible assets but when you train an employee you [...]]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3695</wfw:commentRss>
		<slash:comments>18</slash:comments>
		</item>
		<item>
		<title>ManagementSpeak, 8/9/2010</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3684</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3684#comments</comments>
		<pubDate>Mon, 09 Aug 2010 23:52:38 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[ManagementSpeak]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3684</guid>
		<description><![CDATA[ManagementSpeak: Entrepreneurial.
Translation: Good.
This week&#8217;s contributor points out, anonymously, how even very good words lose their meaning.
]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3684</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Managing to the numbers</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3682</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3682#comments</comments>
		<pubDate>Mon, 09 Aug 2010 23:49:47 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[Industry Commentary]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Metrics]]></category>
		<category><![CDATA[Organizational Effectiveness]]></category>
		<category><![CDATA[Process Management and Improvement]]></category>
		<category><![CDATA[Strategy and Tactics]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3682</guid>
		<description><![CDATA[The problem with managing to the numbers is that it doesn&#8217;t work. Far too many of those who think having an equity stake in a business qualifies them to run it, is that they think it does.
They are, in a word, naïfs, and in another word, arrogant. Bad combination.
Understanding that the plural of anecdote isn&#8217;t [...]]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3682</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>ManagementSpeak 8/2/2010</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3677</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3677#comments</comments>
		<pubDate>Mon, 02 Aug 2010 22:42:58 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[ManagementSpeak]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3677</guid>
		<description><![CDATA[ManagementSpeak: We are changing the organization of the entire department to focus on client outcomes.
Translation: We don&#8217;t understand how our business works.
This week&#8217;s anonymous contributor understands how the translation business works, about which we&#8217;re delighted.
]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3677</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Apples and whoozits?</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3674</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3674#comments</comments>
		<pubDate>Mon, 02 Aug 2010 22:41:49 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[Cloud]]></category>
		<category><![CDATA[Industry Commentary]]></category>
		<category><![CDATA[Organizational Effectiveness]]></category>
		<category><![CDATA[Process Management and Improvement]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3674</guid>
		<description><![CDATA[Apple&#8217;s profit line has beaten Microsoft&#8217;s profit line.
It&#8217;s an occasion whose importance rivals one of a bygone era: The day the &#8220;Whopper beat the Big Mac,&#8221; back when the burger wars were upon us.
Comparing very much of anything having to do with Apple to anything having to do with Microsoft is about as sensible as [...]]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3674</wfw:commentRss>
		<slash:comments>8</slash:comments>
		</item>
		<item>
		<title>ManagementSpeak, 7/26/2010</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3668</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3668#comments</comments>
		<pubDate>Mon, 26 Jul 2010 23:48:40 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[ManagementSpeak]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3668</guid>
		<description><![CDATA[ManagementSpeak: You have to LOVE this job to do it.
Translation: Don’t expect pay commensurate with your level of effort.
We can’t pay KJR Club member Richard Adams for his contribution, but do appreciate his level of effort … and its quality.
]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3668</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How business leaders use the news</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3666</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3666#comments</comments>
		<pubDate>Mon, 26 Jul 2010 23:46:51 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[Business Ethics]]></category>
		<category><![CDATA[Industry Commentary]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Office Politics]]></category>
		<category><![CDATA[Policies and Procedures]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3666</guid>
		<description><![CDATA[Balance, it appears, is the new political incorrectness.
Unsubscribes peaked following last week’s satire that drew parallels between voter outrage and how bad bosses have treated people over the years. It was clear many would have had no problem with the subject matter had I validated their outrage instead.
Now don’t go away … this column is [...]]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3666</wfw:commentRss>
		<slash:comments>26</slash:comments>
		</item>
		<item>
		<title>ManagementSpeak, 7/19/2010</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3659</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3659#comments</comments>
		<pubDate>Mon, 19 Jul 2010 23:19:55 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[ManagementSpeak]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3659</guid>
		<description><![CDATA[ManagementSpeak: We&#8217;re sending you to Manila for training.
Translation: We&#8217;ve outsourced your job and are sending you to train your replacement.
This week&#8217;s international offering comes from &#8220;&#8230; a contributor who offers something spicy from Hungary that isn&#8217;t paprika.&#8221;
]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3659</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Misdirected anger</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3657</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3657#comments</comments>
		<pubDate>Mon, 19 Jul 2010 23:18:42 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[Business Ethics]]></category>
		<category><![CDATA[Industry Commentary]]></category>
		<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3657</guid>
		<description><![CDATA[Why is everyone shouting at each other these days?
I think I know why: It&#8217;s nothing more than pent up resentment over how bad managers have treated people for decades. We can&#8217;t get back at the managers, so we&#8217;re redirecting the anger.
For example:
Assigning blame
Ever have a boss who, when something went wrong, mostly cared whose fault [...]]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3657</wfw:commentRss>
		<slash:comments>26</slash:comments>
		</item>
		<item>
		<title>ManagementSpeak, 7/12/2010</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3645</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3645#comments</comments>
		<pubDate>Mon, 12 Jul 2010 23:04:22 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[ManagementSpeak]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3645</guid>
		<description><![CDATA[ManagementSpeak: We plan to divest two units within our business area. These are both solid businesses with good growth prospects, but their growth and ultimate long-term value are currently being constrained by their affiliation with us.
Translation: Their growth prospects suck, and they&#8217;ve been a drain on our bottom lines.
Lockheed Martin Chairman &#38; CEO Robert J. [...]]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3645</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A $575 trillion lesson in IT governance</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3642</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3642#comments</comments>
		<pubDate>Mon, 12 Jul 2010 23:03:11 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[Industry Commentary]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Organizational Effectiveness]]></category>
		<category><![CDATA[Strategy and Tactics]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3642</guid>
		<description><![CDATA[Are we serious?
Total global wealth stands at $125 trillion, more or less. The total world market for financial derivatives stands at $700 trillion. Does anyone else see something terribly wrong with this picture?
I&#8217;m hesitant to form a Strongly Held Opinion about complex matters I only dimly understand. So it&#8217;s with some trepidation that I ask [...]]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3642</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Managementspeak, 7/5/2010</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3636</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3636#comments</comments>
		<pubDate>Mon, 05 Jul 2010 23:03:59 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[ManagementSpeak]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3636</guid>
		<description><![CDATA[ManagementSpeak: I want to hear your input and thoughts to help the business prosper.
Translation: I want to hear your input and thoughts, so long as they&#8217;re exactly like mine.
This week&#8217;s contributor provided the inputs and thoughts we want to hear.
]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3636</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>IT management&#8217;s patriotic duty</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3633</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3633#comments</comments>
		<pubDate>Mon, 05 Jul 2010 23:02:20 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[Business Ethics]]></category>
		<category><![CDATA[Industry Commentary]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Metrics]]></category>
		<category><![CDATA[Organizational Design]]></category>
		<category><![CDATA[Organizational Effectiveness]]></category>
		<category><![CDATA[Project Management]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3633</guid>
		<description><![CDATA[It&#8217;s time for a few I-told-you-so&#8217;s (ITYS), some industry commentary, public policy ramblings, and just connection to IT leadership to justify the rest.
ITYS #1: In his Fatal Exception blog, InfoWorld&#8217;s Neil McAllister asks, &#8220;Is the SaaS experiment finally over?&#8221; (7/1/2010). Citing Gartner, which elsewhere continues to cheerlead Software as a Service, he points out that [...]]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3633</wfw:commentRss>
		<slash:comments>8</slash:comments>
		</item>
		<item>
		<title>ManagementSpeak 6/28/2010</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3622</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3622#comments</comments>
		<pubDate>Mon, 28 Jun 2010 22:50:02 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[ManagementSpeak]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3622</guid>
		<description><![CDATA[ManagementSpeak: You can&#8217;t force change.
Translation: But it sure is easy to prevent it.
KJR Club member Joseph Baxter would like to force a change in management vocabulary.
]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3622</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Preventing strongly held opinions</title>
		<link>http://www.weblog.keepthejointrunning.com/?p=3620</link>
		<comments>http://www.weblog.keepthejointrunning.com/?p=3620#comments</comments>
		<pubDate>Mon, 28 Jun 2010 22:49:17 +0000</pubDate>
		<dc:creator>Bob Lewis</dc:creator>
				<category><![CDATA[Industry Commentary]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Organizational Effectiveness]]></category>
		<category><![CDATA[Process Management and Improvement]]></category>

		<guid isPermaLink="false">http://www.weblog.keepthejointrunning.com/?p=3620</guid>
		<description><![CDATA[Today&#8217;s KJR is &#8220;Based on a True Story.&#8221;
Which, if I worked in the movie industry, would mean it&#8217;s a work of complete fiction. Congress should form a regulatory agency to evaluate all claims of true-story-ness. It could provide a rating system, ranging from VA-90 (Verified 90+% accurate) to AP-10 (the names of fewer than 10% [...]]]></description>
		<wfw:commentRss>http://www.weblog.keepthejointrunning.com/?feed=rss2&amp;p=3620</wfw:commentRss>
		<slash:comments>10</slash:comments>
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