Archive for September, 1997

Great Quotations, 9/29/1997

Monday, September 29th, 1997
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“Mothers all want their sons to grow up to be president but they don’t want them to become politicians in the process.” – – John F. Kennedy

The management compass (first appeared in InfoWorld)

Monday, September 29th, 1997
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One fringe benefit of public speaking is meeting friends I never knew I had. So it happened when I gave a luncheon speech recently at LawNet, an association for CIOs and IS managers who work for law firms. You think you have a tough gig? Imagine having no status and no hope of promotion (only […]

ManagementSpeak, 9/22/1997

Monday, September 22nd, 1997
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ManagementSpeak: You will be fully empowered to make decisions on this project. Translation: You’ll get no support from me. From an anonymous reader who apparently doesn’t feel quite empowered enough.

Roads to success (first appeared in InfoWorld)

Monday, September 22nd, 1997
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When I lived in Washington a decade or so ago, one of the local banks started calling itself The Most Important Bank in the Most Important City in the World. Needless to say, I took my business elsewhere – I didn’t feel important enough to do business with them and was pretty sure I wasn’t […]

ManagementSpeak, 9/15/1997

Monday, September 15th, 1997
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ManagementSpeak: Our leadership team has determined that we need to establish metrics for our key processes to verify that we continuously improve. Translation: Let’s produce a blizzard of numbers large enough to make the leadership’s eyes glaze over, while not actually measuring anything useful or informative. An anonymous reader (Irving Anonymous) provided this week’s vocabulary […]

Cut costs. Leave benefits alone. (first appeared in InfoWorld)

Monday, September 15th, 1997
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There’s an old joke about a farmer who loans his mule to a friend. The mule will work hard if treated well, he explains. All you have to do is speak gently and the mule will do what you need it to do. His friend tries it out, but the mule won’t do anything – […]

Great Quotations, 9/8/1997

Monday, September 8th, 1997
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“It is not worth an intelligent man’s time to be in the majority. By definition, there are already enough people to do that.” – G. H. Hardy, by way of A Word A Day.

TCO? How about PCOC? (first appeared in InfoWorld)

Monday, September 8th, 1997
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One of my favorite advertising slogans is “Don’t Blame Desinex”. It’s incredibly useful – no matter what problem someone is whining about, from problems with Windows/95 networking to crop failure, I can respond “Don’t Blame Desinex” and be pretty sure the conversation will change direction. In poring through the awesome array of expenses toted up […]

ManagementSpeak, 9/1/1997

Monday, September 1st, 1997
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Management Speak: I feel strongly both ways. Translation: I don’t want to delegate the decision to you, but I’m certainly not competent to make it myself. Alternate Translation: If I side with you I’ll tick off someone else, and it isn’t worth it. — Reader Mark Hoffman provided the phrase of the week and its […]

TCO: It’s just a number, and not a useful one, either (first appeared in InfoWorld)

Monday, September 1st, 1997
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My first professional contact with InfoWorld was in 1993. I’d just installed a user-friendly front end to CompuServe when along came the Gartner Group’s total cost of ownership (TCO) model — at the time, well over $8,000 per year for a single PC. Inflamed with righteous anger and (more to the point) itching to use […]

my photoBob Lewis is a senior management consultant with Dell Services. He has published these columns once a week in one form or another since 1996.

Disclaimer: All opinions, statements, representations, allegations, images (if published) and anything else that appears here is the sole responsibility of the author. Dell has and had nothing to do with it, other than saying it's okay to continue publishing KJR.

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