Archive for June, 1998
ManagementSpeak: The procedure which you have referenced is the correctly referenced procedure for the procedure which you referenced and which I am referencing in my reply about the procedure in which your original inquiry was referenced. Translation: Yes. IS Survivalist Bill Murray swears he received this response from a not-to-be-named standards body.
Some magazine or other once asked me to identify the biggest barrier to computer telephone integration (CTI). “No logical organizational sponsor,” I replied. “Telecom managers see it as just another headache, IS directors figure it’s telephone stuff, and call center managers see it as the devil’s tool since callers will have to interact with technology.” […]
ManagementSpeak: This will be a long process. Translation: This will never be finished. IS Survivalist Brian Alves recognized the hidden meaning
According to my daughters I have a bald spot the size of Jupiter. They delight in informing total strangers of this – a major source of glee. They are, of course, the primary cause of my scalp’s increasing visibility. Knowing this hasn’t instilled even a slight level of guilt, I’m sorry to report, but it […]
Management Speak: This was the most successful project I’ve ever participated in! Translation: Everyone liked the report. Even better, the company changed direction before we had to make it work. This weekâ€™s contributorâ€™s survival appears to hinge on his/ her continued anonymity.
In E. E. “Doc” Smith’s science fiction the hero used to say, “Not everyone can play first chair violin. Some of us have to push air through the tuba.” Being involved in strategy is a lot like playing first-chair violin. It’s no more important than the tuba, but it’s certainly higher profile. Last week we […]
Management Speak: A number of innovative approaches are currently under consideration. Translation: We have no idea what we should be doing. IS Survivalist Daryl Gramling clarifies the point for us.
Someone once said that insanity is doing the same thing over and over again, expecting different results. Of course, when you use Windows, doing the same thing twice really can lead to different results, so what does that tell you about our industry? One of the things we seem to do over and over again […]
ManagementSpeak: It’s a good suggestion, but we don’t have time to develop the perfect system. Translation: It’s too hard for me, it’s out of my league, and I sure don’t want my subordinate taking the lead! This week’s contributor is busy anonymously perfecting the system anyway
According to popular culture, we always have choices. True enough. When a gun is pointed at your head, though, you should probably hand over your money: We may always have choices, but sometimes only one merits consideration. Which brings us to the second in our two part series that asks the musical question, “Do you […]