Archive for March, 2001

Great Quotations, 3/26/2001

Monday, March 26th, 2001
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“The last thing IBM needs is a vision.” – Lou Gerstner, 1993

The answer: Little, brittle, and fiddle (first appeared in InfoWorld)

Monday, March 26th, 2001
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Johnny Carson, in the Carnac routine he lovingly borrowed from the late, great, Ernie Kovacs, gave the answer first. The question was in a closed envelope that had been “kept in a hermetically sealed mayonnaise jar on Funk and Wagnall’s doorstep.” In best Carnac/Kovacs fashion, the answer is, “Little, brittle, and fiddle.” But you have […]

ManagementSpeak, 3/19/2001

Monday, March 19th, 2001
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ManagementSpeak: Think outside the box. Translation: There’s no money in the box. This week’s contributor figured that by remaining anonymous, he could avoid the box altogether.

Lessons from retail (first appeared in InfoWorld)

Monday, March 19th, 2001
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In the Minneapolis winter, hot soup makes an appealing lunch. At a local eatery specializing in such fare I learned an important lesson for IT. This restaurant serves soup in bowls and “bottomless” bowls. Bottomless gets you unlimited refills. Here’s your challenge: As an IT analyst, devise a system to keep track of who’s entitled […]

ManagementSpeak, 3/12/2001

Monday, March 12th, 2001
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ManagementSpeak: We strive to be the industry leader. Translation: We strive to copy our competitors, but on the cheap. This week’s contributor, although anonymous, became an industry leader by submitting this addition to our phrase-book.

B2C BS (first appeared in InfoWorld)

Monday, March 12th, 2001
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B2B. B2B2B. B2B2B2B2B2B2B. Sounds like Porky Pig, doesn’t it? And just as Porky’s stuttering means nothing until the actual words come along, it doesn’t matter how many B2Bs you have — none of them create any value at all until a B2C happens. B2Bs are all in the middle of a value chain; the end […]

ManagementSpeak, 3/5/2001

Monday, March 5th, 2001
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ManagementSpeak: We need to cut our IT budget. Translation: We haven’t figured out a way to grow, and aren’t willing to give up any executive perks. This week’s anonymous contributor describes the relationship between strategy and budget.

What serves whom? (first appeared in InfoWorld)

Monday, March 5th, 2001
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“Machines don’t serve us, we serve them.” This phrase was one of many repeated by Thomas Friedman of the New York Times from the Davos Conference recently. Normally a reasonable feller, I’m afraid Friedman got the point but missed its meaning. The point? We’re on the verge of technology backlash. The irony of wireless technologies, […]

my photoBob Lewis is a senior management consultant with Dell Services. He has published these columns once a week in one form or another since 1996.

Disclaimer: All opinions, statements, representations, allegations, images (if published) and anything else that appears here is the sole responsibility of the author. Dell has and had nothing to do with it, other than saying it's okay to continue publishing KJR.

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