Archive for October, 2001

ManagementSpeak, 10/29/2001

Monday, October 29th, 2001
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ManagementSpeak: This project is strategically important to the company. Translation: This project is strategically important to my career. Anonymity is strategically important to the career of this week’s contributor.

Good news and bad about CRM failure rates (first appeared in InfoWorld)

Monday, October 29th, 2001
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The Meta Group reports that a staggering 55% to 75% of all CRM projects fail to meet their objectives. Clearly it’s just the latest in a long line of over-hyped technologies. Or is it? On the average about 70% of all IT-related projects fail to meet their objectives, so CRM’s failure rate, along with the […]

ManagementSpeak, 10/22/2001

Monday, October 22nd, 2001
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ManagementSpeak: That isn’t in the contract. Translation: We screwed up, but we think we found an escape hatch in the fine print. Today’s anonymous contributor reports a popular change control procedure.

Lessons from a start-up (first appeared in InfoWorld)

Monday, October 22nd, 2001
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I had this great idea: I figured smaller companies need the same integrative perspective and professional management a CIO provides large enterprises, but can’t afford a full-time CIO. So I created a solution — a low-cost IT management service. 187 marketing letters and a bunch of telephone calls resulted in precisely no interest. IT Catalysts […]

ManagementSpeak, 10/15/2001

Monday, October 15th, 2001
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ManagementSpeak: The ideal employee should be a team player. Translation: The ideal employee won’t question the supervisor. IS Survivalist Paul Watters questions what “team player” really means.

Carrots and sticks (first appeared in InfoWorld)

Monday, October 15th, 2001
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One of my dopier career moves was showing up the marketing director at a former employer. I thought I was demonstrating how useful I could be in her organization. She saw me as a potential rival. Blam! I got backstabbed up the yin yang, and if you’ve ever had your yin yang backstabbed you know […]

ManagementSpeak, 10/8/2001

Monday, October 8th, 2001
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ManagementSpeak: I won’t set the priorities for you. Translation: If I did, I couldn’t shift the blame to you. IS Survivalist Rick Silva’s priority is translating phrases like this. How about you?

We were the change resisters, and proud of it, too. (first appeared in InfoWorld)

Monday, October 8th, 2001
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Change is good, we’re told. Resistance to change is natural, but we all need to get past it we’re told. We’re told a lot of dopey things, aren’t we? It’s worth remembering that in World War II we considered the various European resistance fighters to be the good guys and the agents of change to […]

Great Quotations, 10/1/2001

Monday, October 1st, 2001
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“The rub … is finding that balance between being open-minded enough to accept radical new ideas but not so open-minded that your brains fall out.” – Michael Shermer, publisher of Skeptic magazine.

Young Linuxstein (first appeared in InfoWorld)

Monday, October 1st, 2001
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In Mel Brooks’ classic movie Young Frankenstein, whenever someone speaks Frau Blucher’s name, horses whinny. Mentioning Linux in this column has a similar effect. A month or so ago I suggested it’s time for CIOs to study the feasibility of migrating their desktops to Linux, not for technical reasons but as a logical response to […]

my photoBob Lewis is a senior management consultant with Dell Services. He has published these columns once a week in one form or another since 1996.

Disclaimer: All opinions, statements, representations, allegations, images (if published) and anything else that appears here is the sole responsibility of the author. Dell has and had nothing to do with it, other than saying it's okay to continue publishing KJR.

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