Archive for June, 2002

ManagementSpeak, 6/24/2002

Monday, June 24th, 2002
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ManagementSpeak: You’ve brought up an excellent point. Translation: You’ve brought something embarrassing up, but luckily I’ve got a glib answer. IS Survivalist Christian De Meco makes an excellent point.

Race, and more subtle discriminations (first appeared in InfoWorld)

Monday, June 24th, 2002
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A month back I wrote about the dilemma of properly filling out the “Race” field of various forms, now that the concept of race has been scientifically laid to rest. Readers of this column suggested two useful alternatives: “Human” and “440 meter relay.” As you might imagine, a column on race in IT provoked more […]

ManagementSpeak, 6/17/2002

Monday, June 17th, 2002
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ManagementSpeak: You need to be adaptable in a highly dynamic environment. Translation: We have no technical sense of direction, and we’re going to jerk you around as many times as we change our mind. IS Survivalist Eric Brockway provided this week’s dynamic translation.

Outsource security? Probably not (first appeared in InfoWorld)

Monday, June 17th, 2002
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How much freedom are you willing to trade for security? Carlton Vogt has been exploring this subject in his thought-provoking “Ethics Matters” columns, available on Infoworld.com. It’s a complex, difficult public policy issue, which means it’s better suited to happy hour than business hours. During the work day, your worry is how much flexibility you’re […]

ManagementSpeak, 6/10/2002

Monday, June 10th, 2002
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ManagementSpeak: It pays to be flexible in determining your needs. Translation: Want what we give you. As it happens, we do want what this week’s source, Jack Ranby gave us — an excellent translation.

Software rental smoke and mirrors (first appeared in InfoWorld)

Monday, June 10th, 2002
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It isn’t as if this is a new idea. Rental software models are hot these days, not because customers are clamoring for them but because software vendors want more revenue and are determined to persuade us all that this is an inescapable trend, and good for us besides. It can be, too. More than twenty […]

ManagementSpeak, 6/3/2002

Monday, June 3rd, 2002
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ManagementSpeak: Thanks for clarifying that point. Translation: Now we’re confused at a higher level. Thanks to this week’s anonymous IS Survivalist for clarifying what we’re confused about.

Bad service as good business (first appeared in InfoWorld)

Monday, June 3rd, 2002
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One of the more mystifying value propositions in recent memory was Wilford Brimley’s tag line in his series of Quaker Oats commercials. “It’s the right thing to do,” he explained. It was the first, and with any luck the last time I’ve heard anyone suggest that my breakfast menu might have moral, as well as […]

my photoBob Lewis is a senior management consultant with Dell Services. He has published these columns once a week in one form or another since 1996.

Disclaimer: All opinions, statements, representations, allegations, images (if published) and anything else that appears here is the sole responsibility of the author. Dell has and had nothing to do with it, other than saying it's okay to continue publishing KJR.

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