Archive for May, 2003

ManagementSpeak, 5/26/2003

Monday, May 26th, 2003
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ManagementSpeak: I will be directing a serious, critical look at many of the work processes that we have in place today, and the staffing we have devoted to those processes. Translation: Something has go, and it is probably people. Today’s contributor took a serious, critical look at what he heard.

Of costs and thermostats

Monday, May 26th, 2003
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Trying to cut costs in a company by trimming the IT budget is like trying to cool a room by blowing cold air at the thermostat: The harder you try, the worse things will get. But since you’re reading the thermometer built into the thermostat, you’ll be sure you’re improving the situation. I can almost […]

ManagementSpeak, 5/19/2003

Monday, May 19th, 2003
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ManagementSpeak: I am taking a more global overview of the process. Translation: I don’t have a clue about any of this. This week’s contributor clues us in about the usefulness of overviews.

Quicker isn’t as simple as it looks

Monday, May 19th, 2003
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Quicker, cheaper, better — pick two. It’s an old bit of business wisdom, providing a valuable caution about the consequences of process re-engineering. While there no doubt are circumstances in which you can improve all three, there are many more where the attempt is costly and the results are a shambles. Some of the worst […]

ManagementSpeak, 5/12/2003

Monday, May 12th, 2003
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ManagementSpeak: It’s the right thing to do. Translation: Do this or we’ll get our butts sued. KJR club member Dennis Hurlbut did the right thing by providing this translation.

Trust your feelings my *&#%

Monday, May 12th, 2003
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“Trust your feelings.” This phrase perfectly expresses the philosophy of many Americans, even those not named Luke. You’d have thought Jar Jar Binks would have discredited all things Star Wars, but apparently not. So if you trust your feelings, consult them and figure out the right thing to do. It’s a time of weak profitability […]

ManagementSpeak, 5/5/2003

Monday, May 5th, 2003
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ManagementSpeak: “While we don’t think we did anything illegal or unethical, from the standpoint of reputation risk we would not do this transaction today.” — A spokesperson for J.P.Morgan, reported in The Wall Street Journal, Monday, December 9, 2002 Translation: We’re guilty as sin, but we can afford better lawyers. KJR club member Curt Cohee […]

What corporations and spleens have in common

Monday, May 5th, 2003
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In 1886, Santa Clara County sued the Southern Pacific Railroad regarding a tax matter. The case escalated to the U.S. Supreme Court where, in a mystifying aside, Chief Justice Waite commented, “The court does not wish to hear argument on the question whether the provision in the Fourteenth Amendment to the Constitution, which forbids a […]

my photoBob Lewis is a senior management consultant with Dell Services. He has published these columns once a week in one form or another since 1996.

Disclaimer: All opinions, statements, representations, allegations, images (if published) and anything else that appears here is the sole responsibility of the author. Dell has and had nothing to do with it, other than saying it's okay to continue publishing KJR.

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