Archive for December, 2008

Great Quotations, 12/22/2008

Monday, December 22nd, 2008
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“In heaven an angel is nobody in particular.” – George Bernard Shaw

A holiday card to the industry – 2008

Monday, December 22nd, 2008
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What I’ve learned, and sometimes remember: You can say anything you want to anyone you want, but you can’t say it any way you want. No matter how hard the message is, there’s a way to say it that makes it possible for the listener to hear it. No matter how many times I remind […]

Great Quotations, 12/15/2008

Monday, December 15th, 2008
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He went into the jungle/Where all the monkeys throw nuts/If I stay here I’ll go nuts/Hooray hooray hooray!– “Hurray for Captain Spaulding,” from Animal Crackers, starring the Marx Brothers; lyrics and music by Bert Kalmar and Harry Ruby

The worst news is no news

Monday, December 15th, 2008
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The Big Three automobile makers’ CEOs drove to last week’s Congressional hearings — an improvement, I suppose, over flying in separate corporate jets. Ford made a credible case, and while giving the guy credit is painful given my past criticism of his compensation (“Fix Or Repair Daily,” KJR, 3/12/2007), Ford’s CEO, Alan Mullaly apparently took […]

ManagementSpeak, 12/8/2008

Monday, December 8th, 2008
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ManagementSpeak: I am doing this for the good of the company.Translation: This is going to be very, very painful for you.This week, an anonymous benefactor provided this translation for the good of us all.

What to tell employees, and how

Monday, December 8th, 2008
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I’m told improv is for more than just would-be comics. It’s for anyone who has to think on their feet, engage in repartee, or even just handle themselves well in social situations. Two of the rules of improv are to never disagree and never say something that brings things to a halt. So, if someone […]

ManagementSpeak, 12/1/2008

Monday, December 1st, 2008
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ManagementSpeak: I know just enough to be dangerous. Translation: I don’t know anything about it, but will make your life miserable by making decisions as if I did. KJR Club member Bryan Riddle knows more than enough to translate this popular expression.

In general, a time for generalists

Monday, December 1st, 2008
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Sometimes the news catches up. In “Surgery vs injury,” (Keep the Joint Running, 10/13/2008) I warned against the “AIG mistake,” saying, “The bash AIG threw for its top salespeople was a rounding error given its size. The tone choices like this set, though, rationalize a thousand more decisions to be lavish.” It appears this country’s […]

my photoBob Lewis is a senior management consultant with Dell Services. He has published these columns once a week in one form or another since 1996.

Disclaimer: All opinions, statements, representations, allegations, images (if published) and anything else that appears here is the sole responsibility of the author. Dell has and had nothing to do with it, other than saying it's okay to continue publishing KJR.

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