Archive for February, 2009

ManagementSpeak, 2/23/2009

Monday, February 23rd, 2009
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ManagementSpeak: We’re looking for someone with Windows, Linux, and SQL skills. Translation: We don’t value critical thinking, adaptability, maturity, and good judgment. But we value accurate translations, like this one from KJR Club member Brian L. Shunamon.

Recognizing exceptional applicants

Monday, February 23rd, 2009
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What is a culture of honest inquiry, and how do you create one? Here’s one place to start: Don’t let anyone hide from logic whose results they don’t like. Including yourself. Last week’s column proposed that in our current extraordinary circumstances you consider replacing several employees who “meet expectations” with one exceptional new hire. It […]

ManagementSpeak, 2/16/2009

Monday, February 16th, 2009
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ManagementSpeak: Please apply for this position using our online application process. Translation: You’re a number. Don’t bother calling us. We consider KJR Club member Mark Rathbun, who provided this week’s translation, to be much more than a mere integer.

To cut your budget, hire expensive employees

Monday, February 16th, 2009
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Ready for ugly? Unemployment has reached 7.6 percent, up from 4.9 percent one year ago. Ignore this statistic. It counts only those actively looking for work — not a particularly useful metric. More interesting is the employment level, down 4,218,000 adult Americans in the last year. It’s interesting if you’re among the unemployed, less because […]

ManagementSpeak, 2/9/2009

Monday, February 9th, 2009
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ManagementSpeak: We are bringing Six Sigma down to the lowest-level worker. Translation: We are hanging the posters low enough for diminutive employees to read, and making a big fuss about it to the board. KJR Club member Chris Reed brings Six-Sigma discipline to the translation of management aphorisms.

Too mean about Lean?

Monday, February 9th, 2009
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Valid inference? Process design … serious, industrial strength process design … is an engineering problem, calling for engineering expertise. Lean, Six-Sigma, Lean-Six-Sigma, and Theory of Constraints are all attempts to turn process improvement into serious engineering. Software development methodologies are business processes, so it Just Makes Sense to try to apply these process design methodologies […]

Great quotations, 2/2/2009

Monday, February 2nd, 2009
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“I don’t have to practice. I’m good at it.” W. C. Fields, when asked if he practiced law.

The difference between queue-less and clueless

Monday, February 2nd, 2009
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Is bowling a process? Several correspondents questioned my assertion in last week’s column that if you throw a bowling ball exactly the same way every time on the same alley, you’ll knock down the same number of pins every time. Experienced bowlers explained that the oil on a bowling lane changes over the course of […]

my photoBob Lewis is a senior management consultant with Dell Services. He has published these columns once a week in one form or another since 1996.

Disclaimer: All opinions, statements, representations, allegations, images (if published) and anything else that appears here is the sole responsibility of the author. Dell has and had nothing to do with it, other than saying it's okay to continue publishing KJR.

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