Archive for April, 2014

Great(?) Quotation, 4/28/2014

Monday, April 28th, 2014
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“You get what you measure. That’s the risk you take.” – Lewis’s first law of metrics.

The ITaaS metaphor – picking and choosing the parallels

Monday, April 28th, 2014
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ITaaS can’t really mean running IT like a truly separate business. It’s a metaphor, and like all metaphors you have to decide which parallels make sense and which ones to ignore.

ManagementSpeak, 4/21/2014

Wednesday, April 23rd, 2014
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ManagementSpeak: You need to focus on building our structural capital. Translation: Intellectual capital walks out the door with you every night. We want to make sure that if you leave we won’t miss you. Thanks to Tom Reid for adding to our ManagementSpeak fund of intellectual capital with this fine translation.

Yet more ITaaS business models

Wednesday, April 23rd, 2014
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Here’s one last bunch of business models, in case you’re serious about pursuing the ITaaS dream of running IT like a business.

Great Quotation, 4/13/2014

Monday, April 14th, 2014
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“We have a ‘strategic’ plan. It’s called doing things.” – Herb Kelleher, co-founder and former CEO, Southwest Airlines

More business models for ITaaS

Monday, April 14th, 2014
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There are quite a few different ways for companies to make a profit. If you’re going to run IT like an independent business … the ITaaS approach … you’d better know what they are.

ManagementSpeak, 4/7/2014

Monday, April 7th, 2014
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ManagementSpeak: We value our customers. Translation: We value our customers, but only as much as the value they bring to the boss’s wallet. And we all value long-time subscriber Sam Jackendoff’s acute semantic sensibilities.

IT as a service isn’t a technology

Monday, April 7th, 2014
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It’s a new name for an old idea — that IT should run itself like a separate business serving “internal customers.” It can work, but it’s a lot harder than its proponents make out.

my photoBob Lewis is a senior management consultant with Dell Services. He has published these columns once a week in one form or another since 1996.

Disclaimer: All opinions, statements, representations, allegations, images (if published) and anything else that appears here is the sole responsibility of the author. Dell has and had nothing to do with it, other than saying it's okay to continue publishing KJR.

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