Archive for June, 2014
“We’d all like to know how the information revolution eventually shakes out. I think we know. It ends in ordinariness, disappointment and advertising, as things always do.” – Tom Toles, Washington Post
Information technology is part of the social landscape. We don’t even notice that it’s technology any more. But in business?
“Cognition is beyond comprehension.” – Unknown
If documentation doesn’t lead to understanding and insights, being accurate in every detail doesn’t matter.
“A riot iss und ugly tink!” – Inspector Kemp, Young Frankenstein
Whatever it is “holding people” accountable is supposed to accomplish, it won’t. Here’s what will.
ManagementSpeak: We’ll discuss a replacement for “Sean” in a week or two. Translation: I expect the additional workload to be absorbed by the rest of the team, even if “rest of the team” means just you. This week’s anonymous contributor handled his share of the ManagementSpeak workload. “Rest of the team” means you.
Nothing about what happened in the VA is unique to the VA. You might be presiding over close parallels right now.